Returns and Delivery Policy

Returns Policy

We greatly value our customers and want you to feel confident buying our products whether you are a first- time buyer or a returning customer, which is why we offer a generous 14 day return policy! All unopened and undamaged product sent with a tracking number and returned to us within 14 days of purchase can be refunded.  Unfortunately, we are unable to honour refunds for items that have been damaged during transit. Our return address is as follows

Buy Dermal Filler

19 Mill Lane

Hurst Green

Surrey

RH8 9DF

 *Please allow 3-7 working days from when we receive the product at our depot for the amount to be credited to your bank account*

Delivery Policy

Fast, convenient delivery is big part of our vision at Buy Dermal Filler Ltd and as such all orders for items currently in stock are dispatched the same day, for our standard next day delivery as long as they are ordered by 2pm. *subject to change* Weekend delivery is also available. NO Orders sent out Saturday or Sundays

All UK Orders before 2pm will be sent out via royal mail. Any orders that are placed after the 2pm deadline will be sent out the following working day under the same terms. Europe and overseas please allow between 3 – 7 working days for your products to arrive as standard by courier.  

• £3.55 – 1-2 First Class Working Days Delivery between 8am – 6.30pm (Order cut off time 2pm)

• £6.99 – UK Next Working Day Delivery between 8am – 6.30pm (Order cut off time 2pm)

• £9.99 – UK Special Next Working Day 8am-1pm (order cut off time 2pm)

• £14.99 – Saturday Delivery 8am – 2pm (Order cut off time 2pm, Friday)

• All orders over £300 are shipped FREE in the UK

 If you have any issue please contact us directly at info@BuyDermalFiller.co.uk or call + 44 020 3795 9697 between 10am – 2pm, Monday – Friday and we will be happy to assist you.

*Please note, you are liable for any custom fees or additional charges where they may apply. *